I would like to forward this situation to the devs.
I was happy to hear a new version of this game is releasing, I immediately got on to try it and found that its free.
later I find the Chicken Hunter License that unlocks the “Double Team” mission. at the time I though “Oh, so I can invite my friends over for missions” “this is cool its MMO” “this version is perfect”.
I was too fast in making my decision and after looking it up, this game does not have a multiplayer feature built with it.
You release 4 Chicken Invader games with local and online multiplayer modes but decided not to add it on this one…
I am completely disappointed and would really appreciate the refund. This is not the version of the game I want to support.
I do not mind if my account would be wiped if the case is “There is no code in the game to remove it.”
I would rather have your genuine understanding as I do not care about my progress in an early access game. I just need a refund as this isn’t the product I expected it to be.
Here’s what steam says when I tried to refund it
Refund:
Jul 19 - Chicken Invaders Universe in-game items - RM20.05
Refunds are not currently supported for in-game purchases in Chicken Invaders Universe. Check with the game publisher directly to see if they can provide you with a refund.
I hope you are able to process this further, do contact me through my email (vEonztwo@gmail[dot]com).
I wish you the best developing this game.
Side-note:
Your website doesn’t have a support section where your customers submit help/refund tickets and I think you might need one.
just because there’s no multiplayer It doesn’t mean that this game is worthless
there’s 5 year’s of development! an the result :diffrent type of missine daily weekly chalenge,space race iron man 120 annyversary new ships also customizable . squadrons new weapon’s …and the list can go on an on an on!!!
and I belive that the license is like IA said lifetime…
In these many years of development we are still lacking balanced core mechanics, multiplayer, a necessary amount of new content compared to other F2Ps, a streamlined shop system, more uniqueness in spaceships, etc. Challenges are just filler content, and even then it’s a grindfest since it’s just high tier enemy spam. High difficulty levels are ridiculously unbalanced and has the Mount Everest of difficulty spikes, customization options are still really limited, there’s options for each part but they’re very few and the CHL restricts it even further. The stuff we have currently is either filler, mechanics that are necessary to be in an MMORPG, the closest thing to the MMO portion is the League and even then it’s a mess, ships travelling in the galaxy just seem to teleport to their location, and this could also go on and on and on. The game is being ported to Steam in a condition like this, and Steam has really large competition in F2P titles and CIU in its current state lacks player retention for new players. Sure, the charm of the game is its main perk but the rest of the game is an incomplete, unbalanced mess.
The game isn’t worthless at all. its free and in early access.
I respect the devs efforts making it. I was 10 years old when I discovered CI2, I’ve been following since then. I’m 21 now and for god sake why would you suggest this game is even worthless, that’s not what I’m here for.
I just want my refund, and an account reset that’s all. I hope support team sees this.
Unfortunately the production team for this game is not big enough to make customer support their top priority yet, other than taking player’s suggestions directly from here. It’s their (in fact, his) first online game ever made. Also, I don’t think it is the developer’s responsibility to refund you just because you buy something without carefully reading the description.
This is just overall a bad take for pretty obvious reasons. Yeah, maybe it’s on the customer for not doing research into what they’re buying. But when multiple people (see: Steam forums) want to refund a product, something must be wrong with the product itself. (And I still stand by my statement that currently, the CHL just isn’t worth it)
Kinda funny that paying for chl gives you access to a game mode where you have to spend even more keys than anywhere else if you want to stand a chance(cough cough ironman)
I actually am fine with the key purchases, they didn’t affect things as much as I thought they would; challenges are still skill based for the most part. CHL though… it needs more features before I’d pay for it, it’s largely minor convenience features for the most part, and I’m personally not interested in Ironyman
And this is the issue. It’s not just convenience. For getting chl, you gain access to a mission that just makes you use even more keys than normal. That’s very far from convenience
I meant features like “more favorite slots” and other stuff like that which are advertised as benefits of CHL, which in my opinion is pretty ehhh, you wouldn’t pay 5 bucks just to be able to save slightly more missions. CHL should have something more appealing to all skill levels if it can be considered purchaseable. Besides, one isn’t obligated to fly Ironman. Having access to Ironman doesn’t really fall under the category of inconvenience, it just isn’t all that appealing if you’re a more casual player. Besides, let’s face it: the only real incentive to do Ironman at all is for the leaderboard bragging rights. Otherwise it’s just… there, I guess. Double Teams suffer from the same problem: too much skill is required for them to be appreciated by all players. Don’t get me wrong, I absolutely think they should remain CHL exclusive, but CHL needs more to it that isn’t existing content gated off (ahem M408)
Of course, chl certainly is lacking. I was just pointing out that one of its features makes you grind even more if you do decide to play it, which makes no sense but whatever. I guess that’s more so the fault of ironman being unbalanced, but you get my point. Either way, I fully agree
i just want my refund goddam it… and there is no way to get someone with the capability to help me with this than to get the attention of the dev themselves. and there is no way to contact the devs directly other than posting on the forums because they don’t have a proper support procedure.
There’s sadly currently no way to refund Steam purchases. I don’t mean this as a matter of policy – I mean this literally: there’s no code written to support this anywhere in the game.
If your purchase was on the website, I could perhaps manually refund it, but Steam does not provide developers with a web interface for refunds.
The best I can do is offer you free Steam codes for any of the other Chicken Invaders games – are you missing any of them?
Hopefully this will be a satisfactory resolution to your request – I apologize that I can’t be of more help.
