Frequently Asked Questions

VerMishelb · April 22, 2022, 5:10am

Try disabling vertical synchronization in graphics settings.

Skippy · April 26, 2022, 11:07am

I will try your advice @VerMishelb I’m not so good with comps but I try. Also how long does it usually take for IA to recognise 100,000 keys accumulated medal? I have done this and have not received the award for 3 days now. Be well all…

GuestUniverse · April 26, 2022, 12:34pm

It should be awarded automatically the next time you log in.

Skippy · April 27, 2022, 12:13am

Day 4 and nothing so far, any ideas? Be well all…

GuestUniverse · April 27, 2022, 1:14am

Can you provide a screenshot of your medal screen with the key count shown nearby?

Skippy · April 27, 2022, 1:20am

I don’t know how to do that. be well all…

KnockoffFeline · April 27, 2022, 2:43am

Are you sure you haven’t just collected, but concurrently have that many keys (which is the condition for the medal to be awarded)?

SpaceDragon · April 27, 2022, 4:50am

Skippy · April 27, 2022, 6:41am

Does this mean that you have 100000 keys to spend now (keys on display with fuel and tier level)? Because I have collected over 5m in food. I just haven’t cashed in yet. Be well all…

KnockoffFeline · April 27, 2022, 7:47am

Yes, in that case, you can cash the food in, and you’re another step closer to completing your unique medal collection! I wish you well, too^

Skippy · April 27, 2022, 8:44am

Thank’s for clearing this up for me. I was confused. Be well all…

ISMG0SpaceMan · April 30, 2022, 9:53am

HI , Can I Get A Early Alpha Account Before The Email Feature?
I Moved To A New Pc Lately And I Lost It , Is there any way possible to get it back?

KnockoffFeline · April 30, 2022, 11:34am

What do you mean by that?
If you’ve lost access to your account and haven’t completely linked an e-mail address to it, then you lost it for good. You can create a new account at anytime by clicking the “Add guest” button, given that you do not already have one.

ISMG0SpaceMan · April 30, 2022, 2:17pm

I Couldn’t Link An E-Mail At The Time Due To The early Alpha stage of the game
just Wondering If IA Can Help Me
Also I Made A New Account

ISMG0SpaceMan · April 30, 2022, 2:17pm

Just Want My Stuff Back , No Less No More.

RainbowBoyVN · April 30, 2022, 2:48pm

How many score did you have from your old progress?

KnockoffFeline · April 30, 2022, 3:10pm

You have been already told that your account has been deleted FOREVER. An excerpt from the support page on the game’s website:

» I have been inactive, and upon returning to the game my account was reset.

All of your account data is kept on the game’s servers. The only thing you save locally is a small token (which tells the servers which data is yours). This consumes CPU time (because your account data needs to be indexed and searched), storage space (on the disk and the database), and network bandwidth (because it must be transmitted to other players). All of these things come both at a technical and an economic cost. This makes it necessary to periodically clear out inactive accounts. Typically this happens after 6-12 months of inactivity, but under certain circumstances the period could be shorter (if you have only played for a few minutes total, for example).

Accounts which have a purchase associated with them will never be reset.

You’ve wanted to get over it, haven’t you? Just do it, bro.

ISMG0SpaceMan · April 30, 2022, 5:46pm

Gee Tits McGee , I Had Not Seen It , Have A Sense Of Remorse Gosh Darnit

KnockoffFeline · April 30, 2022, 6:03pm

Dude, what lol? You want me to feel guilty for directing you from your bargaining stage to acceptance? Regardless, I think I’ve made my point clear. I’ll just quit replying to you about this. Peace!

Skippy · May 7, 2022, 5:58am

What is balancing and why can’t I log back in. I get socerror or something in the middle of a mission and it is hard to get back the same focus to be successful, Be well all…