Data Loss Issue/Bug

I have experienced Data Loss issue twice now. My first username was General_Artist, I didn’t make any progress on that so I didn’t mind it. My second account’s name was Gen. I got pretty far into the game. I just closed the game and went to study, when I come back, I see that my data is gone. Please do look into this issue/bug. @InterAction_studios


There is a possibility of your Operating System deleting the game save data since it is saved locally and not in cloud or by using an account so far. The savedata folder is in C:\ProgramData\InterAction studios\CIU\30 ( Number 30 since this is the latest version ), as being told by the user @VerMishelb in the FAQ:

I’ve done some tests and if you delete the numeric folder thus starting a new account, and then replace the files with your back-up save data, it will still give you the new account. The only way to get your old account data would be to delete the entire folder then put the back-up folder there, not replacing the old files.

Anyway, in your case, the game-reset is most likely done by either a program, a virus a windows bug or just something simple that might slip my mind.

I would suggest this:

  1. Starting the game with the savedata folder open ( In case you can’t find the ProgramData folder, just type %programdata% up there, where the location is specified)
  2. Start the game, and if you have 0 progress again, try to do a mission just so you don’t have 0 score. Then copy that folder somewhere and start the game again.
    2a) Is the progress lost again? If so, delete the CIU\30 folder and instead put the folder that you copied before in there.
    2b) Is the progress still there? Shut down your PC then start it again and verify if the progress is still there. If not, delete the CIU\30 folder and instead put the folder that you copied before in there.

Browse to C:\ProgramData\InterAction studios\CIU. How many folders do you see in there? What are their numbers?

Is this like in the screenshot?

Pretty cloſe- go back a directory to the …/InterAction studios/CIU folder.

29 and 30
Thanks for replying, I have got my first account back, which I am happy with. I have a decent score in that game, so no worries

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.