🛠 Troubleshooting

InterAction_studios · April 19, 2020, 9:04am

Game starts up in a very small window

or

After launching the game, it takes a long time (10 seconds or more) for the game window to appear

This is related to slow DirectInput initialization if you have USB devices that are reported as joysticks/gamepads (e.g. some users have reported that DACs can cause this).

When this happens, press Alt+F4 to close the game. Go to C:\ProgramData\InterAction studios\CIU\ia\xxx (where xxx is the latest version) and edit the file CIU.cfg with your preferred text editor. Change the line that starts with bTrackJoystick to read:

 bTrackJoystick=No

_{Note: The CIU.cfg file is reset with every update. You’ll need to re-apply the changes every time a new version is released.}