My PC erased all of my CIU progress after a restart

[kissyl]

I did a small restart to my computer to complete some antivirus work. And then after that when I opened up my CIU to play, all data got reset. 1.3 billion points, 4k keys and 167 days of playing gone, is there anyway I can fix this?

[OneWingLunarian]

How long have you been playing? Since what version?

[MNaeemi777]

Check C:/Program data (it’s hidden)/InteractionStudios . If CIU folder is deleted, you need to ask IA to recover your data. If the CIU folder and it’s subfolders are still exist, Check below post:

Troubleshooting

My profile (progress) is lost! This happens rarely. Cause is unknown, but still under investigation. No fix. Workaround: If you’ve installed more than one version of the game on your computer, you can use the profile from the previous (good) version. Go to C:\ProgramData\InterAction studios\CIU\ia. You should see more than one numbered folder (each folder corresponds to a version). Delete the latest version (largest number) and start the game again. Yo…

[anon48763505]

Create a new account and play until it has a callsign. Then send iA a message telling him to move your data from your lost account to the new one, make sure to also tell him your old callsign and your new one