Hello, lost all mission progress

Hello kind developers, my father plays the game for the past 3 years, today something happened and he lost all his mission progress. The account kept his scores his ship the upgrades and the keys. Can something been done for it? thanks in regards

Galaxy was regenerated last update, it’s intended. This resulted in self-destruction of all saved and assigned missions.


Galaxy reset.
All lost they’re progress.

a brand new galaxy?

Yeah, second one too.

*third galaxy


I meant reset, unless it happened again now.


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thanks a lot for letting me know cause he panicked a bit, he thought he pressed something

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